Alan Smith Pools were professional from beginning to end. They responded to my questions immediately and I was treated like a personal friend --not just a customer.
These guys were great! I'm real estate investor and hired Alan Smith Pools to re-plaster a pool for me. Excellent workmanship, pool looks great, service was excellent! Darryl answered my call and questions every time. Super friendly with …
Thanks Rob for the kind words and placing your trust in us. Darryl is a great employee and we will let me know the nice feedback. Looking forward to working on your next project!
My experience with Alan Smith pools was better than expected.... and I’m especially picky! Every member of the team made us feel like we were on the top of their list when it came to questions and service. As it is with pool construction, I…
Thank you Edie for the nice review. Pool remodels can be stressful and Ken is one of the best at keeping things under control like you said. Thanks again for recommending us!
I waited 4 1/2 years before writing my review of Alan Smith Pools. They replastered our pool in white plaster, raised our spa wall and matched the existing tiles for new spa wall. We also got all new equipment (pump, filter and heater.)
Couldn't be more disappointed. When they can get my pool clean it's like the best miracle in the world. Considering they've managed to do this twice in the last four months they gave a great run around. First there were the billing mistakes…
We are sorry to hear about this experience you had, but we don't have this name in our records as a customer. What address was the work performed at?
I love the look of the pool after having it re-plastered. Alan Smith Pools did a fantastic job and the crews were great all through the job. What a great experience.
Very professional, honest and experts in the pool business!
My wife and I were extremely impressed with everyone involved in our pool and spa remodel project. Their professionalism, attention to detail, timely communication and completion of our job ahead of schedule were greatly appreciated! We …
We recently used Alan Smith Pools for a large pool project including underground drainage, re-plaster, re-tile, replacement of a heater, new pavers, etc. for our aging pool. We were very happy with Alan and his team, as they made sure to …
We had a great experience working with the team at Allan Smith Pools. They delivered as contracted and were very prompt and professional. Thanks all
We had hired Alan Smith Pools to do some minor repairs to my very old pool. They started emptying the pool January 3, 2017 and all that was left to complete the project was to plaster. Then the multiple days of torrential rain came. We …
Alan Smith Pools did a beautiful remodel on our pool 3 years ago. Recently some tiles were breaking loose and we noticed some structural issues. When we contacted Alan he very quickly had his team come out to review the issues and then …
When it’s time to redo your pool I’d strongly recommend Alan Smith Pool Plastering. They have great process from beginning to end. They communicate with you through the entire process and do what they say they’re going to do. Their crews …
alan smith pools just finished my pool. it is perfect, there were no surprises, everything was done timely, etc. I highly recommend them.
We hired Alan Smith Pools after contacting and receiving estimates from 5 other pool companies. Alan Smith's bid was not the least expensive, however, this was the only company that our pool maintenance guy would recommend. Our pool was …
So far so Good! The work hasn't begin yet but, so far Jason Stewart our rep is the best! Extremely knowledgeable, upfront and seemingly honest! No secondary or hidden fees that he throws at you after the fact!
Response from business owner
Thank you for the review Rhonda. We pride ourselves on being honest and upfront with our clients.
Update: After i posted my comment and review below, Alan Smith stepped up and gave us a new project manager for our job. Once that happened we had an amazing experience. Patrick Jackson was assigned to manage our account without any …
After deciding to re-plaster and update our thirty-year-old pool, we began looking for companies to do the work. We obtained 3 bids for the project. Alan Smith was awarded the project with a very competitive …
They were great. Pool was completed and looked as we discussed. They weren't the cheapest but they were worth the little extra cash. Very satisfied and would recommend to friends and family.
Elisa Heredia Reese
We had our pool replastered by Alan Smith Pool. From the minute we met Alan himself, we knew he was a man of high integrity. After 4 interviews and estimates, we chose Alan. Not because he was the lowest bid (he wasn't the highest either ) …
Alan Smith Pools did a wonderful job. They were professional and helpful. Our Pool look beautiful!
We had a complete pool remodel with Alan Smith including all equipment. Pool was finished on time, we couldn't be happier. Communication was great and Mike especially went above and beyond to make us happy. Great experience!
Alan Smith did my pool about 4 years ago. My pool is holding up beautifully. When their crew works, they do it so incredibly effortlessly that they make it look easy. This is because of the experience they have. They encountered a leak and …
I own Orange County Pool and Spa in Yorba Linda and Mission Viejo and Alan Smith Pool Plastering is the ONLY company we recommend for pool/ spa remodels. The feedback I've received has all been overwhelmingly positive from our pool service …
We recently had our pool replastered by Alan Smith pools and it was a very good experience. We had three other pool companies give us quotes, We decided to go with Alan Smith because the price was fair and the sales experience was much …
We were very happy with the work. They were on time and had great communication. The price was what was quoted,
Anh Nguyen Harris
We recently had our pool refurbished by Alan Smith Pools and it was a very good experience. We initially received quotes from 3 companies and selected Alan Smith because the price was fair and the sales experience was much better with them …
Alan Smith Pool Plastering exceeded my expectations not only with the beautiful remodel of my 26 year old spa but their excellent customer service. From the very beginning when selecting specific tile, stone and plastering, I received …
Great to hear! Your spa turned out great and compliments your backyard beautifully!
We had our pool and spa re-plastered in April of this year by Alan Smith Pools. Once I talked to them about what would take place, I made a decision at that time that this was the company I had been looking for. Honest with no surprises. We…
We appreciate the wonderful review! Thank you so much for choosing Alan Smith Pools as your pool remodeling company!
I asked Alan Smith Pool Plastering for a bid to get a clients (I'm a realtor) pool re-plastered. They were prompt, knowledgeable, offered competitive pricing, and were friendly. We needed the pool re-plaster done ASAP so my client could put…
We run our business on word of mouth. It is thrilling to see such a great example of this! Thank you for choosing us for your customer's pool remodeling needs!
Our pool project was a success. We did collect various estimates and found the estimates to be similar with the exception that Alan Smith would do the project, start to finish. This was essential for us. Loved our sales guy. He didn't …
I have been servicing pools for over 30 years. In that time I have seen countless pool remodels some good, some very bad. When the bad happens my customers always ask me what happened. At that point it's too late. I think to myself you …
Always great to hear! We appreciate the business you send our way!!
The Alan Smith crew were friendly, thoroughly professional, and always punctual. Office staff kept us informed of "the next step" by phone/email throughout the process. We are very happy with the results of their labors. Thanks, guys.
Response from business owner
Thank you for the review! We focus on making sure the project goes as smooth as possible.
I love working at Alan Smith Pools. Great team atmosphere where everyone's goal is put out a great product and provide a great customer experience.
ASP did a great job on the mini tiles that we picked for our pool. Customer service was excellent and the project manager took care of us. Wonderful experience.
Response from business owner
Thank you! Your pool and spa turned out beautifully. We appreciate your review!
Alan and his crew have re-plastered our pool twice. Once over thirty years ago and the again just last year. They are so professional and when I asked them to add an "end time" to the contract, they gladly did that. They actually finished …
Glad to receive such great feedback on your project Mr. Stoutenger. The Glacial Sparkle quartz finish went well with the Raku Ruocean tile and Hancrete's grey bullnose coping outlined the pool beautifully! Thank you again for contracting our company for the second time!
Amanda Hock Simpson
Alan Smith Pool Plastering did an excellent job on our pool and spa project. They are true experts in their field, pay great attention to detail, provide excellent customer service, and are highly organized and professional. I highly …
What a great compliment. Looking at the before and after pictures of your pool, The Crystal Blue Micro Pebble you chose created a deeper tone of blue, thus creating a warm and relaxed environment. Thank you Ms. Simpson!
I'm glad I gave my pool project to Alan Smith. I'm very pleased with their work. They have a great staff and did a great job. I defiantly recommend them.
Response from business owner
That's great to hear Mr. Issa! Thank you for the support. Keeping the same color scheme, we spruced up the surface with white quartz and replaced the tile. Glad you chose our company for your pool remodel!
I love working for Alan Smith Pools! When I owned a pool service company, I would recommend them to my customers and they always delivered an excellent product! Now that I work there, I think even more highly of Alan and his company. Their …
Great job on the pool/spa re-plaster and tile work. My only gripe is the plaster splatter on my front gate. And the "electrician" was a bit lacking too. I'd give them a 4.5 if I could.
Best company ever! they just completed a re-plastering project at my house and it came out great! They exceeded every expectation i had. If your pool needs some TLC or a renovation then dont waste your time with any other company because …
I recommend his company to one of my friends who has pool what might need to be remodel:)
Alan Smith and crew were great! We remodeled our pool adding a jacuzzi and a baja shelf . Alan and the team were easy to work with and really knowledgeable. We thought they did a quality job for us. We'd recommend them to everyone.
Response from business owner
Hi Mrs. Pastusak! Adding the round spa was a great choice. The glasstel tile and brick coping matched the outside of your house perfectly! Thank you for the input!
Alan Smith and crew did a great job. We love our new Jacuzzi and remodeled pool. Everyone was super easy to work with and we would recommend them to all! Thanks Alan Smith Pools!!
I have been in the pool service business for almost forty years and have known Alan Smith for almost that long. I refer my customers to him because I know that they will get the highest quality work. Most pool owners will see one or maybe …
Thank you Pat! Always great to have so much support on our side. We appreciate it!
Calling Alan Smith Pools for re-plastering was the best thing we have ever done. This company is top-notch professional. From the very start, they made the entire process very clear and performed exactly as they promised in a timely manner…
Thank you Mr. Ybarra! Our company does take pride in our quality of work. This is exactly what we like to hear from our customers!
From our first contact with Alan Smith Pool Plastering and Remodeling, to the completion of the project, we are absolutely delighted. We actually met with Alan Smith for the estimate. He was very personable and listened to our needs and …
Thank you Mr. Scurr. we are delighted to hear good comments on the showroom. It does make the process a lot easier since you are able to see the materials in real life. Your pool went through such a transformation! The Bajama Jewel Pebble finished you chose is one of our more popular finishes and for good reason! It gives the water a great color! Thank you Mr. Scurr for our 6 stars!
Lizette Van Patten
You did an amazing job replastering our pool...thank you so much!!!
I had my existing pool replastered and retiled by Alan Smith Pools in May of this year. The workmanship was excellent. I think that this is partly due to the fact that all of the workers on every work crew were employees of Alan Smith, and …
Great to hear Mr. Mitzel! Not every pool remodel goes perfectly, however, we strive to fix every problem to our customers satisfaction. We enjoy hearing about your experience! Thank you!
The BEST service we could of every expected. We got quotes and reviews of several different pool services and selected Alan Smith Pools based on our research. From the first time we met to the end was great. We have had our pool for over 20…
Glad to hear that your grandkids enjoy the pool. The original coping with blue tiles matched with the dark blue Pebble surface gave it such a crisp and clean look! Thank you for choosing Alan Smith Pools!
I know this review is long. But if I can save anyone some time and worry, it’ll be worth reading.
Our pool was old, the tile was coming off, and there was terrible staining on the tile and plaster. Plus the equipment was old and needing …